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Quality Management
ISO 9001 Lead Auditor
Plan and lead quality-management system audits.
Advanced5 daysEnglish or ArabicISO Systems
Course overview
ISO 9001 is the world's most widely used management-system standard, adopted by more than a million organisations. This course gives you the skills to audit a quality management system and judge whether it consistently delivers products and services that meet customer and regulatory requirements.
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Through role-plays based on a realistic case-study organisation, you practise every stage of a certification audit, from reviewing documented information to interviewing top management and writing the final report.
Key takeaways
- 01Interpret every clause of ISO 9001:2015 in an audit context
- 02Audit the process approach, risk-based thinking and the PDCA cycle
- 03Assess customer focus, leadership and quality objectives
- 04Plan and lead first-, second- and third-party audits using ISO 19011
- 05Report findings that drive real corrective action
Course outline
- Day 1
Quality management and ISO 9001
- Quality management principles
- Process approach and risk-based thinking
- Context, interested parties and scope
- Day 2
ISO 9001 requirements
- Leadership, policy and objectives
- Support, operation and design control
- Performance evaluation and improvement
- Day 3
Audit principles and planning
- ISO 19011 audit principles
- Certification audits under ISO/IEC 17021-1
- Audit programme, scope and plan
- Day 4
Conducting the audit
- Opening meeting and process-based interviews
- Sampling and gathering objective evidence
- Writing clear nonconformity statements
- Day 5
Reporting and follow-up
- Audit conclusions and closing meeting
- Report writing and certification recommendation
- Corrective-action follow-up and surveillance
- Examination
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Frequently asked questions
Is this course CQI and IRCA certified?
BEMCON is a CQI | IRCA approved training partner. We will confirm the certification route for your chosen date before you register.
How is the course assessed?
Through continuous assessment of workshop exercises and a written examination on the final day.
How do I choose the right course?
Compare your professional goals, experience and preferred format, or ask an adviser to help.
Are courses available online?
Yes. Live virtual and in-house options are available depending on the programme.
Will I receive a certificate?
Certificate requirements depend on the programme and awarding organisation.
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